Outsourceable Selves: An Ethnography of Call Center Work in a Global Economy of Signs and Selves by Fabros, Alinaya

Outsourceable Selves: An Ethnography of Call Center Work in a Global Economy of Signs and Selves (Paperback) (ISBN-13: 9789715507622)

Vendor: Alinaya Fabros
Product type: Books
Format: Paperback
$48.00
$48.00
$48.00
Subtotal: $48.00
Outsourceable Selves: An Ethnography of Call Center Work in a Global Economy of Signs and Selves by Fabros, Alinaya

Outsourceable Selves: An Ethnography of Call Center Work in a Global Economy of Signs and Selves

$48.00
Outsourceable Selves: An Ethnography of Call Center Work in a Global Economy of Signs and Selves by Fabros, Alinaya

Outsourceable Selves: An Ethnography of Call Center Work in a Global Economy of Signs and Selves

$48.00
Format: Paperback
Description
Description
x
"This pioneering book is an empirically grounded, theoretically informed, and insightful ethnographic account of work regimes in call centers ... It is a sophisticated discussion of intricately connected work components constituting a 'transnational service assembly line, ' the spaces for and expressions of resistance and reflexivity within a highly standardized and heavily regulated work environment, and the 'outsourceable selves' of agents, responding as unseen products of the global call center enterprise, to external imperatives." - Maria Cynthia Rose Banzon-Bautista

Author: Alinaya Fabros
ISBN-10: 971550762X
ISBN-13: 9789715507622
Publisher: Ateneo de Manila Univ Press
Language: English
Published: 10/31/2016
Pages: 292
Format: Paperback
Weight: 1.01lbs
Size: 9.10h x 6.00w x 1.00d

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