OUTSOURCED Business Studies Curriculum Student Case Questions (Paperback) (ISBN-13: 9781456322540)

Based on the hit movie that inspired the television series, the Outsourced Business Studies Curriculum Student Case Questions are designed for use with the Outsourced Educational Edition DVD and the Outsourced Business Studies Curriculum Teacher's Guide. Told through the story of a customer service manager sent to India to train his own replacement in a call center, Outsourced highlights critical issues pertaining to the global economy, and a workplace that functions across both geographical and cultural lines. Focusing on leadership, change management, cross-cultural communication and sales and marketing - the curriculum covers real-world management challenges: training new employees, developing leadership skills for new managers, motivating staff, learning the customs of a new country and finding ways to bring out the best in the overall organization.

Author: Karen Mishra,Aneil Mishra
ISBN-10: 1456322540
ISBN-13: 9781456322540
Publisher: Createspace Independent Publishing Platform
Language: English
Published: 01/17/2011
Pages: 26
Format: Paperback
Weight: 0.16lbs
Size: 10.00h x 8.00w x 0.07d