Patient Centricity: A Healthcare Training Tool A Guide for Meeting Governmental Regulatory Mandates Improve Healthcare Performance Levels (Paperback) (ISBN-13: 9781639450060)

A Must Read for Healthcare Professionals

Over two-hundred-plus patient commentaries reveal valuable insights about how to create improved patient-centric care environments. Learn how to improve clinician-patient relationships and achieve enhanced levels of patient satisfaction. Improve the patient care process on a micro and macro level through the implementation of the principles set forth within this educational reference guide.

Learn about patient preferences and feelings related to the universal healthcare system and life after a diagnosis. The shared real-life patient commentaries explore a broad scope of diagnostic, psychological, and personal issues:

"If only..."

"My life will never be the same!"

"I feel I am fading into invisibility."

"I need someone to please listen!"

"I have been sabotaged by this ungodly disease."

"I am not just a medical chart or record number!"

"I wish I knew more about my condition and treatment options"

Shared are explicit thoughts from patients on a variety of vital topics related to the global patient care experience. The cited evidence-based research data and resulting critical teachings contained within are derived from a thoroughly executed twenty-plus-year qualitative study.

Patient Centricity is recommended as an essential educational tool for healthcare facility administers, staff developers, educators, counselors, nurses, caregivers, and physicians. Patient expectations need to be clearly understood and prepared for throughout the course of a treatment plan. Healthcare professionals will be able to reference this educational tool to help create superior plans of care resulting in enhanced psychosocial and clinical outcomes among their patients. This educational resource guide is designed to educate and benefit healthcare professionals across the universal spectrum of care.