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This edition offers a comprehensive introduction to decision-making and persuasion in a business context. Drawing on empirical research on audience decisions, business communication, cognitive science, and behavioral economics, Young reveals the thought processes of many different audiences - from analysts to CEOs - to help students better understand why audiences make the decisions they make and how to influence them.
Richard O. Young is a Professor of Management Communication at Carnegie Mellon University, USA.
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Take 20% off your first order
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