Problem Driven Management: Achieving Improvement in Operations Through Knowledge Management by Muñoz-Seca, B.

Problem Driven Management: Achieving Improvement in Operations Through Knowledge Management (Paperback) (ISBN-13: 9781349520763)

Vendor: B. Muñoz-Seca
Product type: Books
Format: Paperback
$109.99
$109.99
$109.99
Subtotal: $109.99
Problem Driven Management: Achieving Improvement in Operations Through Knowledge Management by Muñoz-Seca, B.

Problem Driven Management: Achieving Improvement in Operations Through Knowledge Management

$109.99
Problem Driven Management: Achieving Improvement in Operations Through Knowledge Management by Muñoz-Seca, B.

Problem Driven Management: Achieving Improvement in Operations Through Knowledge Management

$109.99
Format: Paperback
Description
Description
x
Improving service and profits should be the constant aim of the operation side of any company. Beatriz Muñoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the cornerstones of the improvement process. They present the logic of the situation and show practical ways to implement the approach. Managing the knowledge process and involving the whole company in problem solving are the keys to success. Also the book presents and develops the concept of Problem Driven Management (PDM) as a new approach to Operations.

Author: B. Muñoz-Seca,J. Riverola
ISBN-10: 1349520764
ISBN-13: 9781349520763
Publisher: Palgrave MacMillan
Language: English
Published: 01/01/2004
Pages: 383
Format: Paperback
Weight: 1.24lbs
Size: 9.21h x 6.14w x 0.83d
By B. Muñoz-Seca
By B. Muñoz-Seca
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BEATRIZ MUÑOZ-SECA is Professor and Head of the Operations and Technology Department at IESE Business School, University of Navarra, Barcelona, Spain.

JOSEP RIVEROLA is Professor of Production, Technology and Operations Management at IESE Business School, University of Navarra, Barcelona, Spain.

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