Problem Management For I.T. Departments (Paperback) (ISBN-13: 9781512113617)

Effective Problem Management is the key driver to increased stability, less downtime and overall higher customer satisfaction in the I.T. environment. In this book the author shares "real world" experience, taking you beyond ITIL theory and into topics that will save you countless hours as you build your Problem Management program.

Author: Darren O'Toole
ISBN-10: 1512113611
ISBN-13: 9781512113617
Publisher: Createspace Independent Publishing Platform
Language: English
Published: 05/01/2015
Pages: 56
Format: Paperback
Weight: 0.19lbs
Size: 9.00h x 6.00w x 0.12d