Process Improvement for Administrative Departments: The Key To Achieving Internal Customer Satisfaction by Carter, Willie L.

Process Improvement for Administrative Departments: The Key To Achieving Internal Customer Satisfaction (Paperback) (ISBN-13: 9781439201046)

Vendor: Willie L. Carter
Product type: Books
Format: Paperback
$12.99
$12.99
$12.99
Subtotal: $12.99
Process Improvement for Administrative Departments: The Key To Achieving Internal Customer Satisfaction by Carter, Willie L.

Process Improvement for Administrative Departments: The Key To Achieving Internal Customer Satisfaction

$12.99
Process Improvement for Administrative Departments: The Key To Achieving Internal Customer Satisfaction by Carter, Willie L.

Process Improvement for Administrative Departments: The Key To Achieving Internal Customer Satisfaction

$12.99
Format: Paperback
Description
Description
x
A hands-on step by step guide on how to improve the quality of products or services produced by administrative processes. The book focuses on administrative departments and what they must do to satisfy their internal customers.

Author: Willie L. Carter
ISBN-10: 1439201048
ISBN-13: 9781439201046
Publisher: Booksurge Publishing
Language: English
Published: 11/10/2008
Pages: 82
Format: Paperback
Weight: 0.27lbs
Size: 9.02h x 5.98w x 0.17d
By Willie L. Carter
By Willie L. Carter
x
Willie L. Carter is the president of Quantum Associates, Inc - an independent consulting firm specializing in process improvement. He has more than 30 years experience in operations and quality management and has trained over 7000 people during his career.

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