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Focusing on the human experience of managed care, the authors examine the effects of managed care on members as well as physicians -- assessing whether members are satisfied with the care they receive, and how physicians evaluate their experience with managed care. After offering a brief history of managed care in the United States, the book addresses such questions as what determines the choice of a health plan, access to care, patient satisfaction, physician satisfaction, and the implications of these findings for the future of managed care.
Serving as both a standard against which to examine the effectiveness of proposed reforms and as a methodological "how to" for the evaluation of system changes, the book will be of interest to professionals and students of health policy as well as to HMO administrators and practitioners.
Author: Donald K. Freeborn
ISBN-10: 0801863600
ISBN-13: 9780801863608
Publisher: Johns Hopkins University Press
Language: English
Published: 02/01/2000
Pages: 184
Format: Paperback
Weight: 0.69lbs
Size: 9.02h x 6.17w x 0.49d
Donald K. Freeborn is a senior investigator at the Kaiser Permanente Center for Health Research in Portland, Oregon. Clyde R. Pope is the associate director of the Kaiser Permanente Center for Health Research. Both are adjunct professors of sociology at Portland State University and hold adjunct appointments at the Oregon Health Sciences University.
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