Quality for Starters: Guidance for the First Steps in the Quality Field (Paperback) (ISBN-13: 9781728716121)

Quality is relevant for everyone, especially for workers, professionals, and customers. The Quality of an organization represents its ability to deliver goods and services that fulfill customers' expectations. This book attempts to help whoever decide to start taking action in the quality field, providing three elements: - Basic concepts to understanding the quality goals.- Easy tools to start taking action.- References about the frameworks that refine the quality of an organization

Author: Luis Enrique Diaz
ISBN-10: 1728716128
ISBN-13: 9781728716121
Publisher: Independently Published
Language: English
Published: 10/12/2018
Pages: 94
Format: Paperback
Weight: 0.33lbs
Size: 9.02h x 5.98w x 0.23d