Quality Function Deployment: Integrating Customer Requirements Into Product Design (Paperback) (ISBN-13: 9781563273131)

Written by the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement, this book provides a thorough grounding in how to implement QFD. Yoji Akao explains the concepts and methods of this remarkable systems engineering approach. He demonstrates use and promotion of quality deployment charts and quality control process charts with regard to pre-production, as well as reliability deployment. He covers QFD for the construction and service industries and for software development. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference for QFD implementation.

Author: Yoji Akao
ISBN-10: 1563273136
ISBN-13: 9781563273131
Publisher: Productivity Press
Language: English
Published: 11/03/2004
Pages: 369
Format: Paperback
Weight: 1.96lbs
Size: 10.94h x 8.32w x 0.84d