Quality Management Systems: A Practical Guide (Hardcover) (ISBN-13: 9781574442618)

Providing a model for quality management, Quality Management Systems: A Practical Guide for Improvement combines the theoretical base of Dr. W. Edwards Deming and practical techniques of the Japanese into a useful application. The author provides a clear, step-by-step method for putting Quality Management thinking into practice. He gives a concise explanation of Deming's theory of management and provides a simple method to determine organizational readiness for quality management. With this book the reader gets not only a simple method for determining organizational readiness for quality management, but one that resolves top management's issues about it.

Author: Howard S. Gitlow
ISBN-10: 1574442619
ISBN-13: 9781574442618
Publisher: CRC Press
Language: English
Published: 09/26/2000
Pages: 296
Format: Hardcover
Weight: 1.20lbs
Size: 9.29h x 6.27w x 0.86d

Review Citation(s):
Reference and Research Bk News 02/01/2001 pg. 77