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Conflict, misunderstandings, and contrary points of view are all a part of the workplace -- and employees who can't effectively deal with these differences may be stunting their career growth. Now, in a newly updated second edition, Resolving Conflicts on the Job gives succinct and clear guidelines for dealing with conflict on both interpersonal and organizational levels. The book explains proven methods for resolving differences and suggests specific techniques that aid in: * giving and receiving criticism * handling disputes at different levels of an organization * resolving disagreements within a team * managing different personality types Completely updated with a new chapter on keeping cool in a conflict and exercises to determine whether disagreements are constructive, this timeless guide will enable managers to lead their teams without starting an argument.
Bill Withers (Collingswood, NJ) is responsible for organizational development, training, and dispute resolution for R&B, Inc. He has consulted with and created innovative designs for client companies in the United States, South Africa, Canada, Russia, and China. He is the author of "The Conflict and Communication Activity Book " (0-8144-7167-6). Jerry Wisinksi (San Antonio, TX) is the author of "Building a Partnership With Your Boss" (0-8144-7013-0).
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Most authentic book compilation on the Oregon Trail I ever read. The way the diaries are brought to life from over 170 years ago is a remarkable achievement. Top book of year so far for me for today June 01, 2024 review Candice
This author is a breathe of fresh air in a world of lies and coverups. He brings ancient writings and new science to bring light to mankind. In this amazing work, the well known plato stories from antiquity are now put alongside this new discovery of tablets from beginning of time. This is the most complete explanation of Atlantis every brought to the public. Shame on the governments of Egypt and the world for hiding WHO BUILT THE PHYRAMIDS OF GIZA AND THE SPHINX. Once I read this book I knew why they hid this knowledge. They don't want a population to know how great the world used to be compared to know.
Randomly stumbled upon this book and I am shocked that I haven’t heard about it before. It’s hands down the best story I’ve read in years. People need to read this book. It needs to be turned into a book. This story is just plain awsome. M
This soulful book of personal poetry brought me into the past and into the present---and into my heart.
Read the first book and this 2nd one did not disappoint! Loved every chapter. More please!