Before you leave...
Take 20% off your first order
20% off
Enter the code below at checkout to get 20% off your first order
Discover summer reading lists for all ages & interests!
Find Your Next Read

This book brings together experts from research and practice. It includes the design of innovative Robot Process Automation (RPA) concepts, the discussion of related research fields (e.g., Artificial Intelligence, AI), the evaluation of existing software products, and findings from real-life implementation projects.
Similar to the substitution of physical work in manufacturing (blue collar automation), Robotic Process Automation tries to substitute intellectual work in office and administration processes with software robots (white-collar automation). The starting point for the development of RPA was the observation that - despite the use of process-oriented enterprise systems (such as ERP, CRM and BPM systems) - additional manual activities are still indispensable today. In the RPA approach, these manual activities are learned and automated by software robots, either by defining rules or by observing manual activities.
RPA is related to business process management, machine learning, and artificial intelligence. Tools for RPA originated from dedicated stand-alone software. Today, RPA functionalities are also integrated into elaborated process management suites. From a conceptual perspective, RPA can be structured into input components (sensors in the wide sense), an intelligence center, and output components (actuators in the wide sense). From a strategic perspective, the impact of RPA can be related to the support of existing tasks, the complete substitution of human activities, and the innovation of processes as well as business models.
At present, high expectations are related to the use of RPA in the improvement of software-supported business processes. Manual activities are learned and automated by software robots that interact with existing applications via the presentation layer. In combination with artificial intelligence (AI) as well as innovative interfaces (e. g., voice recognition) RPA creates a novel level of automation for office and administration processes. Its benefit potential reaches a return on investment (ROI) up-to 800% that is documented in various case studies.
Prof. Dr.-Ing. Christian Czarnecki studierte Wirtschaftsinformatik an der Westf舁ischen Wilhelms-Universit舩 in M?ster. Von 2006 bis 2015 leitete er bei der Detecon International GmbH in Kn eine Vielzahl nationaler und internationaler Projekte im Umfeld der Telekommunikationsbranche. Neben seiner T舩igkeit als Unternehmensberater promovierte er an der Otto-von-Guericke-Universit舩 Magdeburg. Anfang 2015 ?ernahm er die Professur "Wirtschaftsinformatik und Informationssysteme" an der Hochschule f? Telekommunikation Leipzig. Seit M舐z 2019 bringt Prof. Dr.-Ing. Christian Czarnecki seine Expertise in der Professur "Wirtschaftsinformatik" an der Hochschule Hamm-Lippstadt ein.
Er ist Autor zahlreicher wissenschaftlicher Publikationen und kann auf eine Vielzahl von Vortr臠en bei Tagungen und Konferenzen verweisen. Prof. Dr.-Ing. Christian Czarnecki ist weiterhin als Mitglied internationaler Organisationen sowie als Gutachter f? namhafte nationale und internationale Konferenzen und Zeitschriften t舩ig. Seine Forschungsschwerpunkte umfassen u. a. die Digitale Transformation, innovative Gesch臟tsmodelle, Prozessmanagement sowie Unternehmensarchitekturen.
Prof. Dr. Peter Fettke is Professor of Business Informatics at the University of Saarland and Principal Researcher, Research Fellow and Research Group Leader at the German Research Center for Artificial Intelligence (DFKI) in Saarbr?ken. In his research, Professor Fettke and his 30-strong research group focus on the interface between the topics of process management and artificial intelligence (AI). In addition to researching the potential applications of AI technologies such as deep learning and process mining in an operational context, researching the impact of digitalization on business model innovation and modeling of business operations are also key areas of his work. Professor Fettke is the author of more than 100 specialist publications. His works are among the most cited articles in leading international journals on business informatics and he is one of the top 10 most cited scientists at the DFKI. He is also a much sought-after consultant of prestigious conferences, journals and research organizations.
Thanks for subscribing!
This email has been registered!
Take 20% off your first order
Enter the code below at checkout to get 20% off your first order