Sales Survival: Your complete guide to a career in sales, including effective communication, sales techniques, customer retention, mar (Paperback) (ISBN-13: 9780986958304)

Gordon O'Neill is one of Canada's leading sales and marketing experts in the financial services, insurance, and commissioned sales fields. Through speaking engagements, Gordon has captivated thousands of sales professionals in these fields. Audiences find Gordon to be motivating, inspirational, and thought provoking. By drawing lessons from fascinating real-world examples, he educates and empowers decision makers. As a certified life coach and expert in neuro-linguistics programming, Gordon easily provides the necessary knowledge to make the best business decisions, utilizing his proven sales strategies. Gordon was born into business and started his sales career at a very young age. When he was only 18, he started a career in automotive sales at a large Chrysler dealership in Toronto, where he joined a team of more than 20 salespeople and quickly went from young upstart to top salesperson after just one month. Gordon maintained top status until moving into management. Gordon's unique career achievements include automo-tive sales and leasing, business management, financial services, insurance, tool and die making, construction, wholesale manufacturing, retail, and landscaping. His background has provided him with the rare opportunity to relate to many different business fields. Gordon also holds certifications in Project Manage-ment, Lean Management, and Six Sigma (Black Belt). As a manager, he was rated in the top one percent of all business managers in Canada. Gordon is married to the love of his life, Shannon, and resides just north of Toronto in the heart of cottage country. He is active in his community as a volunteer firefighter and is involved with a specialized search-and-rescue unit. He has a passion for living life to the fullest, and for anything with an engine. Gordon's background and career experiences have moulded him into the sales expert that he is today, and he has helped transform the careers of many very successful salespeople.