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Service Design: From Insight to Implementation (Paperback) (ISBN-13: 9781933820330)
Vendor:
Andy Polaine
Product type:
Books
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Description
xService Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
Author: Andy Polaine, Lavrans Llie, Ben Reason
ISBN-10: 1933820330
ISBN-13: 9781933820330
Publisher: Rosenfeld Media
Language: English
Published: 03/13/2013
Pages: 216
Format: Paperback
Weight: 0.90lbs
Size: 9.00h x 6.00w x 0.50d
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