Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services by Stemper, Robert G.

Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services (Hardcover) (ISBN-13: 9780471540304)

Vendor: Robert G. Stemper
Product type: Books
Format: Hardcover
$285.00
$285.00
$285.00
Subtotal: $285.00
Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services by Stemper, Robert G.

Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services

$285.00
Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services by Stemper, Robert G.

Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services

$285.00
Format: Hardcover
Description
Description
x
A guide to improving sales and profits in consumer financial services that stresses the development of a sales and service culture. The key principles discussed are interaction with customers, cultural support and values, service from the customer's point of view, service selling, characteristics of successful sales organizations, star sales people, perfecting the sales process, dealing with prospective clients, and ongoing interaction with the client.

Author: Robert G. Stemper
ISBN-10: 0471540307
ISBN-13: 9780471540304
Publisher: Wiley
Language: English
Published: 09/03/1991
Pages: 230
Format: Hardcover
Weight: 1.13lbs
Size: 9.35h x 6.35w x 0.88d
By Robert G. Stemper
By Robert G. Stemper
x

Robert G. Stemper is the author of Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services, published by Wiley.

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