Smart Staffing: How to Hire, Reward and Keep Employees to Grow Your Company (Paperback) (ISBN-13: 9780980187205)

WAYNE OUTLAW, CMC, CSP At Xerox, Wayne Outlaw held the record for the quickest promotion to Branch Marketing Manager. As a Sales Manager, he took a last place (78th) sales team to first in just one month, with the same staff. Wayne developed the benchmark sales strategy used worldwide by Xerox to beat lower-priced competition. Wayne is one of less than fifteen individuals to have been certified both as a Certified Speaking Professional (CSP) by the National Speakers Association and Management Consultant (CMC) by the Institute of Management Consultants. In short, he is a consultant with a great presentation and a speaker with great content and depth. Wayne has been acknowledged by The Wall Street Journal as a "staffing expert" and quoted by publications, such as Fast Company, Nations Business, Newsweek, Entrepreneur, Business Week, and Investors Business Daily. Wayne has published hundreds of articles on sales, management, and customer service. He has audio learning systems on hiring, management, and service, and publishes The Outlaw eReport. He is author of SMART STAFFING: How to Hire, Reward, and Keep Top Employees for Your Growing Company which was also published in the People's Republic of China, and his ebook Winning the Value Battle: Selling Against a Cheaper Price to Improve Your Margin and Increase Income. Wayne graduated from The Citadel, served as a Captain in the Infantry, and spent 13 years with Xerox. He founded Outlaw Group in 1984, which began as an executive search firm. He is now recognized as a dynamic speaker and consultant who produces results. Wayne is head of Outlaw Group, Inc, which provides assistance in problem identification, solution development, and implementation to increase performance. Outlaw Group's clients include Fortune 500 companies such as American Express, Morgan Stanley, Procter & Gamble, and Canon, USA, as well as many high-growth entrepreneurial companies. His company works with companies to catapult their sales and service to boost profits.