S.M.I.L.E. for Success: With the Support of Your People (Paperback) (ISBN-13: 9781495393723)

Award-winning business consultant and sales and marketing expert, Jim Dreher has over thirty years of experience in a rapidly changing industry. He has authored hundreds of sales, marketing, and technical publications, and self-published five smartphone apps. Currently working in Hewlett-Packard's Technology Services Division, he helps customers solve their Information Technology problems by designing lifecycle solutions. Jim holds undergraduate degrees in Technology and Business Management, a graduate degree in Project Management, and is a certified Project Management Professional, PMP(R). He has a unique depth and breadth of experience in computer programming and repair, service delivery management, project management, sales and marketing, and solution architecture. Jim lives in Southern California where he enjoys his family, music, magic, travel, and golf.