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This fascinating new book explores the benefits and dynamics of social media storms and identifies the possible opportunities that they present for further engagement with customers. It provides actionable managerial advice on planning for, measuring and navigating social media storms in an innovative way.
Pernille Rydén is Dean of Education at the IT University of Copenhagen, Denmark.
Muhammad Ismail Hossain is Professor of Marketing at the University of Dhaka, Bangladesh.
Efthymia Kottika is Assistant Professor at the Prague University of Economics and Business, Czech Republic.
Vatroslav Skare is Associate Professor at the Faculty of Economics and Business, University of Zagreb, Croatia.
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Take 20% off your first order
Enter the code below at checkout to get 20% off your first order