Spanish and English in U.S. Service Encounters (Hardcover) (ISBN-13: 9780230610712)

Service encounters involve communication between strangers. Communication - or, at times, miscommunication - between strangers who come from different groups can foster the formation of stereotypes. This is therefore an area of particular relevance for investigation. Using service encounters as a vehicle, Callahan examines Spanish as social capital in the United States, focusing on who may use this language and under what circumstances. This book contributes to an examination of Spanish in the United States as a language of selected uses and selected users, along with the factors that can influence United States Latinos acceptance of its use by other Latinos and by non-Latinos.

Author: Laura Callahan
ISBN-10: 0230610714
ISBN-13: 9780230610712
Publisher: Palgrave MacMillan
Language: English
Published: 03/15/2009
Pages: 290
Format: Hardcover
Weight: 0.97lbs
Size: 8.30h x 5.50w x 0.90d

Review Citation(s):
Chronicle of Higher Education 05/08/2009 pg. 20