Strategic Management for Public and Nonprofit Organizations (Hardcover) (ISBN-13: 9780824708740)

The central resource for process improvement and innovation, this book includes valuable techniques to identify and improve organizational processes, as well as manage the change that accompanies implementation. Strategic Management for Public and Nonprofit Organizations discusses SWOT analysis, TQM, systematic innovation, Six Sigma, quality function deployment, process mapping, gap analysis, and activity based costing. With helpful references to secondary sources and a comprehensive glossary, this text will benefit public administrators, financial managers, public planners, investment managers, policy analysts, and public policy specialists, and upper-level undergraduate and graduate students in these disciplines.

Author: Alan W. Steiss
ISBN-10: 0824708741
ISBN-13: 9780824708740
Publisher: Routledge
Language: English
Published: 01/29/2003
Pages: 452
Format: Hardcover
Weight: 1.62lbs
Size: 9.40h x 6.38w x 1.01d