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Change is frequent in healthcare, yet change management is often far from perfect. This book considers the complexity of change within large organisations, explores existing models of change, and emphasises the vital role of emotional and cognitive readiness in successful change management.
Annette Chowthi-Williams was a senior manager in the NHS and is Senior Lecturer at the University of West London, UK.
Geraldine Davis was a senior lecturer at the University of Essex and then Principal Lecturer at Anglia Ruskin University, UK, until her retirement in 2018.
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