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A guide to organizational transformation targeting the country's trillion-dollar stagnancy problem--the "frozen middle" of corporate America--and offering strategies to overcome bureaucratic setbacks that hinder innovation, profit, and fulfillment
Corporate America is stuck. Initiatives are stalling out, strategic plans are fizzling, and even the most promising innovations get buried under bureaucracy. Worse still, profit and employee satisfaction are trending lower. Sound familiar? This is the impact of the "frozen middle"--the critical layer of management caught between high-level leadership's vision and frontline employees' execution. That corporate paralysis traps passionate managers in inertia and stymies senior leadership. And every year it's costing companies billions. As experts in organizational transformation, Jimmy Leppert and Justin Wasserman have spent their careers figuring out how to thaw the frozen middle. Their consulting firm, Empactful Advisors, has led major organizations--including Chevron, Merck, and the Department of Defense--to generate more than $5 billion in cost savings and revenue growth. The key to their success comes from aligning senior leadership and middle management, using empathy and practical frameworks to illuminate the blocks that both sides face, and showing how they can shift from utter disconnect to collaborative goal setting that helps all parties--as well as the company--hit their targets. In Thaw, Leppert and Wasserman share their field-tested methods for turning strategic goals into tangible outcomes. Along the way, they offer a road map for employees at all levels to learn how to move through the bottlenecks that hold their organizations back and facilitate meaningful change. Middle managers will be empowered to unlock stalled careers, and senior leaders will learn how to galvanize their workforce and achieve bold, accelerated change. In the age of AI, a playbook for improving--and celebrating--human contribution is more essential than ever. Sharp, confident, and timely, Thaw is poised to be the definitive book on ending organizational paralysis and unlocking true potential.Jimmy Leppert is a strategy execution, growth, and turnaround expert focused on creating a culture of sustained peak performance. Prior to cofounding the management consulting firm Empactful Advisors with Justin Wasserman, Leppert served as a researcher and consultant within MIT's Sloan School of Management, where he was an apprentice of Peter Senge (bestselling author of The Fifth Discipline). Leppert has a master's degree in education from Harvard. He also has a master's degree and undergraduate degree from the University of Virginia. Leppert lives with his family in Birmingham, Alabama.
Justin Wasserman is a strategic agility, business transformation, and turnaround expert. Prior to cofounding the management consulting firm Empactful Advisors with Jimmy Leppert, Wasserman was a partner at Schaffer Consulting. He has a master's degree in organizational psychology with a specialization in organizational change from Columbia University and an undergraduate degree from the University of San Diego. Wasserman lives with his family in Denver, Colorado.Thanks for subscribing!
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