The Benchmarking Book (Hardcover) (ISBN-13: 9781138464445)

With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are recognized as leaders. The Benchmarking Book is an indispensable guide to process improvement through benchmarking, providing managers, practitioners and consultants with all the information needed to carry out effective benchmarking studies. Covering everything from essential theory to important considerations such as project management and legal issues, The Benchmarking Book is the ideal step-by-step guide to assessing and improving your company's processes and performance through benchmarking.

Author: Tim Stapenhurst
ISBN-10: 1138464449
ISBN-13: 9781138464445
Publisher: Routledge
Language: English
Published: 10/31/2017
Pages: 496
Format: Hardcover
Weight: 1.83lbs
Size: 9.00h x 6.00w x 1.06d