The Detailz In Retail: 105 Lessons Missing From The Associate Training Manual by Tatum, Markesha Grant

The Detailz In Retail: 105 Lessons Missing From The Associate Training Manual (Paperback) (ISBN-13: 9780692688045)

Vendor: Markesha Grant Tatum
Product type: Books
Format: Paperback
$8.50
$8.50
$8.50
Subtotal: $8.50
The Detailz In Retail: 105 Lessons Missing From The Associate Training Manual by Tatum, Markesha Grant

The Detailz In Retail: 105 Lessons Missing From The Associate Training Manual

$8.50
The Detailz In Retail: 105 Lessons Missing From The Associate Training Manual by Tatum, Markesha Grant

The Detailz In Retail: 105 Lessons Missing From The Associate Training Manual

$8.50
Format: Paperback
Description
Description
x
The Detailz in Retail is about the everyday interactions with customers, store management, and staff. This book is intended to teach new associates how to deal with uncommon customer issues in a humorous manner not found in the training manual. The book covers complaints, weird requests, emotional customers, unruly children, and naughty associates. The general audience will get to see situations from the employees' perspective and learn to be more empathetic towards retail workers.

Author: Markesha Grant Tatum
ISBN-10: 0692688048
ISBN-13: 9780692688045
Publisher: Gem Publishing
Language: English
Published: 04/06/2016
Pages: 168
Format: Paperback
Weight: 0.41lbs
Size: 8.00h x 5.00w x 0.39d

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