The Experience Revolution: Architect your CX for Success (Paperback) (ISBN-13: 9798313467832)

In today's fast-changing world, planning and managing the Customer eXperience (CX) is no doubt a key differentiator. This book gives a complete overview of CX including its development over time, key drivers shaping its future, the customer-centricity aspect and much more. It unpacks the methods, tools and cultural shifts that businesses need; in order to create unforgettable experiences. Featuring insights and actionable steps, this essential overview guide empowers leaders, employees and innovators to redefine service and build lasting customer relationships in the CX revolution.

Author: Musab Qureshi
ISBN-13: 9798313467832
Publisher: Independently Published
Language: English
Published: 03/08/2025
Pages: 48
Format: Paperback
Weight: 0.17lbs
Size: 9.00h x 6.00w x 0.10d