The Fix It Manual For Failing Restaurants (Paperback) (ISBN-13: 9798288519802)

The Fix It Manual for Failing Restaurants
By Danielle Wallace

If your restaurant is bleeding money, struggling to stay organised, or barely keeping staff sane - this manual is your lifeline.

Written by a hospitality veteran with over 15 years of front-of-house experience, The Fix It Manual for Failing Restaurants is packed with straight-talking, practical advice for restaurant managers and owners who are sick of the chaos.

This isn't fluff. This is what actually works.

You'll learn how to:

• Set up rotas that are fair, efficient, and don't burn people out

• Train your team to give great customer service (without cheesy scripts)

• Handle complaints like a pro - and stop making the same mistakes

• Spot hidden money leaks and fix them fast

• Create smooth systems that your staff will actually use

Whether you run a tiny food truck or a full-service restaurant, this book gives you the tools you need to stop drowning and start thriving.

What's Inside:

✔️ 10 No-Nonsense Chapters Covering Real Issues Managers Face
✔️ 20 Printable Tools & Templates - Including:
- Cleaning checklists
- Tip tracking sheets
- Fridge/freezer logs
- Staff feedback forms
- FIFO stock rotation templates
- Customer service cheat sheets
- Fire & safety guides
- COSHH assessments
...and a whole lot more.

Everything's written in plain English, with examples based on real restaurants. No jargon. No corporate BS.

Whether you're opening your first café or trying to rescue a failing family-run spot, this is the book every manager wishes they had from day one.