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The Global Quality Management System: Improvement Through Systems Thinking (Hardcover) (ISBN-13: 9781498739801)
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Suresh Patel
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Books
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Description
xThis book shows how to implement a global quality management system (GQMS) to achieve world-class business excellence. It illustrates the business excellence pyramid with the foundation of management systems at the system level, Lean System at the operational level, Six Sigma methodology at the tactical level, and business excellence at the strategy level. It stresses the importance of the process-its identification, definition, improvement, and control using "turtle diagrams" and its extension to supplier, input, process, output, and customer (SIPOC) diagrams.
Author: Suresh Patel
ISBN-10: 1498739806
ISBN-13: 9781498739801
Publisher: Productivity Press
Language: English
Published: 02/24/2016
Pages: 240
Format: Hardcover
Weight: 1.15lbs
Size: 9.30h x 6.40w x 0.60d
By Suresh Patel
xSuresh Patel is a past technical director and operational excellence executive. He earned a B.E. Electrical degree from M.S. University Baroda, a Master's in Production Technology from South Bank University, London, and an MBA from the University of Texas at Brownsville. He is a Certified Reliability Engineer, Certified Quality Engineer, and Certified Management Systems Auditor. He has developed a wide range of products/processes and has helped establish six manufacturing plants in India and five US plants in Mexico. His career path has enabled him to work in industries in India, UK, Europe (Denmark, Italy and Belgium), USA, China, Mexico, and Chile (SA).
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