The Joy of CEHX: The Casual Hook Up to Understanding Customer, Employee, and Human Experience (Paperback) (ISBN-13: 9780648758099)

Take your CEHX to the next level.

What do you get when you combine the essentials of business success - Customer, Employee, and Human eXperience? Great CEHX.

Too many new businesses are built to fail. Too many established brands squander their potential and stunt their growth. Too many leaders and business owners overrate their own performance, misunderstanding what great CEHX entails. Not anymore!

CEHX-pert and clinical psychotherapist Aileen Day provides the tough love you need to take business by the balls and create an unforgettable - for the right reasons! - customer, employee, and human experience.

The Joy of CEHX gives you the casual hook-up to:

• Create a smooth and satisfying customer experience journey that keeps people coming back for more
• Cultivate a thriving company culture that produces brand advocates at every level of your organisation
• Avoid the pitfalls of scaling and grow your brand the right way (create a shower and a grower)
• Take your brand to the next level by embracing modern tech and trends, including gamification

Tune into the desires of the humans who can make your business a brand as you deliver a deeply satisfying customer, employee, and human experience that strengthens your profits and supports your success. Start delivering top-tier CEHX that propels you towards the pinnacle of the customer experience pyramid, produces employees who are avid brand ambassadors, and leverages the all-important human elements of modern business. Because at the end of the day, CEHX sells.

aileenday.com.au