The KPI System: Strategy, Key Success Factors, and Dashboards That Work (Paperback) (ISBN-13: 9798183598674)

18 chapters. 54 templates inside the book. Built from 20+ years in HR and 150,000+ professionals trained. OneKPI system that actually works.

Here's the uncomfortable truth: most of the numbers on your dashboard are lying to you. They look busy. Theyturn green. And they change nothing about how a single person works on Monday.

You track activity and call it performance. You report numbers nobody acts on. You set targets in aspreadsheet and wonder why the team ignores them.

When you don't have a system, every metric is a guess and every review is theater. When you do, your KPIsdrive decisions, your meetings get shorter, and the board stops asking "so what?"

This is the exact system I've taught to 150,000+ professionals - and run inside HR teams at companies likeWargaming, Preply, and iDeals.

Here's what you'll learn:

• The Four-Measure Model - tell a real KPI from a number that only looks important
• The Seven-Characteristic Test - screen any metric before it reaches a dashboard
• The 10/80/10 Rule - right-size your measures so the system stays lean
• The KSF Map - turn strategy into the 4-6 factors that decide everything
• The Zone-of-Influence Map - find the one success factor that moves the rest
• The Measurement-Trap Filter - design out the metrics people game
• The Leading/Lagging Split - measure what predicts, not just what happened
• The Target-Setting Formula - set numbers people can actually hit
• The 3-Step Process - design, cascade, and run it week after week

54 ready-to-use templates - all inside the book:

• KPI Readiness Self-Assessment
• Four-Measure Sorting Card
• 7-Characteristic Checklist
• 10/80/10 Allocation Worksheet
• KSF Extraction Worksheet
• Two-Day Workshop Agenda
• Metric Cost-Benefit Calculator
• Leading/Lagging Sorting Grid
• Target-Setting Formula
• Dashboard Layout Blueprint
• Cascade Ladder Worksheet
• KPI Health Check
• HR KPI Library by Role

No email walls. No resource pages. No broken download links. Every template is on the page.

A KPI consultant charges $30,000 to build a system like this. A two-day KPI workshop runs $2,000 a seat.Wiley's standard KPI textbook costs north of $50 and stops at theory. This book costs less than dinner.

Every framework tested across real HR functions. Every template refined through 150,000+ students.

Stop counting. Start managing.