The New Economy: From Double-Entry to Human Dignity by CRQ: Why Organisations That Respect Their People Outperform Those That Don't - And How to Prove (Paperback) (ISBN-13: 9798257925832)

The Missing Accounting Entry That's Costing You 2-6% of Revenue Every Year

For 530 years, double-entry bookkeeping has been the gold standard of economic measurement. It records every transaction with millimetric precision. But it has a blind spot-a blind spot that hides between 100,000 and 300,000 of annual waste in a 5M company, and hundreds of millions in a multinational.

That blind spot has a name: the Cost of Relational Quality (CRQ).

Free download of companion files: https: //mega.nz/folder/X3ACzSiB#FUc3ddY4GUMtqqXi_4L_cg

What This Book Reveals

Drawing on 30+ years of professional experience, Giovanni Walter Amendala introduces the first systematic, measurable framework for quantifying what traditional accounting cannot see:

• C₁ - The Cost of Conflict (unproductive meetings, unresolved tensions)

• C₂ - The Cost of Turnover (avoidable departures, lost tacit knowledge)

• C₃ - The Cost of Non-Collaboration (rework, silos, penalties)

• C₄ - The Cost of Presenteeism (people present but cognitively absent)

Using real anonymised case studies-Precision Manufacturing Ltd ( 5.2M SME) and Global Pharma Corp ( 8B multinational)-the book demonstrates that CRQ averages 2-6% of annual revenue in every organisation, regardless of size or sector.

What You Will Learn

• Why Maslow's hierarchy of needs is the hidden driver of P&L performance

• How to calculate your organisation's CRQ in seven working days using data you already have

• The seven relational KPIs (PSI, OVI, ETI, SAI, CFCI, OEII, CRQ) that anticipate financial deterioration 2-3 quarters in advance

• How Activity-Based Costing (ABC) becomes the bridge to measuring relational waste

• A 90-day operational roadmap with rituals that change culture through habits, not proclamations

• The definitive mathematical proof that reducing CRQ from 9.7% to 4.2% doubles EBIT margin

Who This Book Is For

• CFOs and Financial Controllers - discover what your P&L is hiding

• CEOs and Business Owners - learn why respect for people is not ethics but efficiency

• HR Directors - finally quantify the ROI of psychological safety and culture

• Board Members - understand the leading indicators that predict financial performance

• Management Consultants - add a rigorously measurable framework to your toolkit

What You Will Not Find

This is not a book about "soft skills" or "being nice." It is a book about hard accounting, measurable ROI, and the economic proof that human dignity drives profit. Every claim is supported by IFRS/IAS references, validated psychometric tools (Edmondson's Psychological Safety Index), and real-world data.

Praise for The New Economy

Includes Free Companion Files

Access CRQ calculators, survey templates, and KPI dashboards via the link inside.

"The most important management accounting book since Kaplan and Cooper's Activity-Based Costing"

Who should read this immediately:

CFOs who suspect their P&L is absorbing costs without explanation. CEOs of SMEs who cannot afford to lose 7-10% of revenue to invisible waste. HR leaders tired of being told "you can't measure culture." Board members who need leading indicators, not lagging ones.

Bottom line: If you ignore the CRQ, you are leaving 2-10% of your revenue on the table. Amendola has shown you how to pick it up.

Author: Giovanni Walter Amendola
ISBN-13: 9798257925832
Publisher: Independently Published
Language: English
Published: 04/19/2026
Pages: 182
Format: Paperback
Weight: 0.55lbs
Size: 9.00h x 6.00w x 0.42d