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Few of today's companies improve performance through knowledge or learning. This is because few managers understand how to make a business of knowledge. They focus on explicit knowledge -- information -- instead of implicit human knowledge. Investing in information technology instead of in people, they only know how to measure performance in money.
This ground-breaking book offers practical advice and rules of thumb for designing a business strategy that focuses on knowledge as an intangible asset. It begins by outlining the differences between information-focused strategies (such as adding chips to a manufacturer's product line) and knowledge-focused strategies (such as seeking returns in long term customer relationships, ideas and learning, and research and development). Measuring the knowledge-based assets of a company explains why, for example, Microsoft is valued at 40 times its worth on paper.
In eight chapters, Sveiby assembles a veritable toolbox of knowledge-based management techniques to enable managers to meet the new business challenges of the coming century.
Author: Karl Erik Sveiby
ISBN-10: 1576750140
ISBN-13: 9781576750148
Publisher: Berrett-Koehler Publishers
Language: English
Published: 01/01/1997
Pages: 275
Format: Hardcover
Weight: 1.05lbs
Size: 9.30h x 6.40w x 0.90d
Review Citation(s):
LJ Best Business Books 01/01/1998 pg. 39
Library Journal 09/01/1999
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