The Passenger Has Gone Digital and Mobile: Accessing and Connecting Through Information and Technology by Taneja, Nawal K.

The Passenger Has Gone Digital and Mobile: Accessing and Connecting Through Information and Technology (Hardcover) (ISBN-13: 9781409435020)

Vendor: Nawal K. Taneja
Product type: Books
Format: Hardcover
$72.99
$72.99
$72.99
Subtotal: $72.99
The Passenger Has Gone Digital and Mobile: Accessing and Connecting Through Information and Technology by Taneja, Nawal K.

The Passenger Has Gone Digital and Mobile: Accessing and Connecting Through Information and Technology

$72.99
The Passenger Has Gone Digital and Mobile: Accessing and Connecting Through Information and Technology by Taneja, Nawal K.

The Passenger Has Gone Digital and Mobile: Accessing and Connecting Through Information and Technology

$72.99
Format: Hardcover
Description
Description
x
Nawal K. Taneja explores and explains the game-changing opportunities presented to the industry by new-generation information and technology. He shows how information and technology can now drive, not just enable, an airline's strategy to become truly customer-centric at a personalized level, while at the same time enabling the operator to reduce costs, enhance revenues, reduce risks and become much more flexible and agile by better managing complexity.

Author: Nawal K. Taneja
ISBN-10: 1409435024
ISBN-13: 9781409435020
Publisher: Routledge
Language: English
Published: 09/30/2011
Pages: 268
Format: Hardcover
Weight: 1.22lbs
Size: 9.21h x 6.14w x 0.63d

Review Citation(s):
Reference and Research Bk News 12/01/2011 pg. 78
By Nawal K. Taneja
By Nawal K. Taneja
x
Nawal K. Taneja has more than 30 years of experience in the airline industry. As a practitioner, he has worked for and advised major airlines and airline-related businesses worldwide in the areas of strategic and tactical planning. In academia, he has served as Professor and Chairman of the Aerospace Engineering and Aviation Department at the Ohio State University, and an Associate Professor in the Flight Transportation Laboratory of the Department of Aeronautics and Astronautics of the Massachusetts Institute of Technology. On the government side, he has advised civil aviation authorities in public policy areas such as airline liberalization, air transportation bilateral and multilateral agreements, and the management and operations of government-owned airlines.

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