The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers by Laughlin, Sara

The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers (Paperback) (ISBN-13: 9780838909522)

Vendor: Sara Laughlin
Product type: Books
Format: Paperback
$55.00
$55.00
$55.00
Subtotal: $55.00
The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers by Laughlin, Sara

The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers

$55.00
The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers by Laughlin, Sara

The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers

$55.00
Format: Paperback
Description
Description
x
In an environment of budget cuts and freezes, libraries must keep a tight rein on costs and inefficiencies. This title offers a methodology to pinpoint trouble areas and improve processes. It provides administrators an understanding of their suppliers and customers. It empowers front-line staff to make improvements and better decisions.

Author: Sara Laughlin, Ray W. Wilson
ISBN-10: 0838909523
ISBN-13: 9780838909522
Publisher: ALA Editions
Language: English
Published: 01/30/2009
Pages: 160
Format: Paperback
Weight: 0.83lbs
Size: 10.57h x 8.33w x 0.33d

Review Citation(s):
Reference and Research Bk News 08/01/2008 pg. 337

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