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This book explains and outlines the new role and characteristics of today's facilitator. Discussing the tools and techniques that facilitators need to master to be successful, it illustrates the use of critical success factors (CSFs) for measuring progress towards achieving the objectives of a long-term program. The book examines the planning, conducting, and completing of meeting responsibilities in explicit detail and also highlights important factors not covered in the International Association of Facilitators (IAF) certification process.
For the last eight years, Marv Howell worked as a contractor senior environmental associate for Analytical Services Inc., which provided environmental services to the Drug Enforcement Administration. Marv implemented environmental management systems and facilitated their monthly meetings at eight DEA facilities that included labs, division offices, intelligence center, and an air operations center. All eight facilities passed at least one second party audit.
In addition, he was instrumental in planning and designing several energy management system actions/efficiencies initiatives that resulted in saving more than $400,000 a year in electricity cost, reducing natural gas use at the air operation center by 32 percent a year, improving power factor at one facility from .70 to .996 thus saving $7,200 dollars a year, assisting in planning light upgrades from T-12s to T-8s and T-5s, planning advanced meters installation and build automation systems upgrades, and performing energy audits to include a data center that when his recommendation is implemented will reduce energy use by more than 30 percent annually. Marv helped facilities develop energy conservation plans and communicate them to all the facilities' management, supervisors, employees, and contractors. Marv was the manager of distribution planning and reliability for FPL where early in 1982 he became one of FPL's original facilitators. He was instrumental in assisting FPL to become the first company outside of Japan to win the coveted Deming Prize for Quality. He was a lieutenant colonel in U.S. Air Force civil engineering where he was involved in energy reduction efforts, reliability, project management, construction, maintenance management, efficiency, productivity improvements, and facilitation efforts. From 1991 to 2003, Marv had his own quality improvement company in Miami, Florida where he helped many companies and organizations such as U.S. Air Force, Intel, and Oklahoma State University at Oklahoma City improve their quality improvements efforts, practice strategic management, control their processes and improve them, implement lean improvements and facilitate Kaizen events. He earned his bachelor's degree in mechanical engineering from Mississippi State University and a master's degree in industrial engineering from the University of Pittsburgh. His books that have been published are: Effective Implementation of ISO 50001 Energy Management System (2014) by ASQ Quality Press; Critical Success Factors Simplified (2010) by CRC Press; and Actionable Performance Measurement--A Key to Success (2006) by ASQ Quality PressThanks for subscribing!
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