The Service Systems Toolbox by Bicheno, John

The Service Systems Toolbox (Paperback) (ISBN-13: 9780956830708)

Vendor: John Bicheno
Product type: Books
Format: Paperback
$18.90
$18.90
$18.90
Subtotal: $18.90
The Service Systems Toolbox by Bicheno, John

The Service Systems Toolbox

$18.90
The Service Systems Toolbox by Bicheno, John

The Service Systems Toolbox

$18.90
Format: Paperback
Description
Description
x
A book on lean service and office improvement, this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking, Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical tools.A strong features is the contingency approach - different approaches for different service and administration situations. The earlier edition enjoyed strong sales in the UK and USA.

Author: John Bicheno
ISBN-10: 0956830706
ISBN-13: 9780956830708
Publisher: Picsie Books
Language: English
Published: 10/01/2011
Pages: 352
Format: Paperback
Weight: 1.35lbs
Size: 10.00h x 7.00w x 0.73d

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