The Wonderful World of Customer Service at Disney (Paperback) (ISBN-13: 9781628903768)

Dedicated to those who would love to make their work environment as polished and customer-friendly as a day at Disney. The Wonderful World of Customer Service at Disney is a celebration of great business practices that can be applied to any service organization. See it from the eyes of J. Jeff Kober, a foremost leader in the best business practices of not only Disney, but some of the great world-class organizations. It's loaded with practical ideas that can reintegrated into any customer experience. Whether you are in the private, public, or non-profit sectors, you will find solutions that can help you take your organization to the next level.

Author: J. Jeff Kober
ISBN-10: 1628903767
ISBN-13: 9781628903768
Publisher: Primedia Elaunch LLC
Language: English
Published: 01/24/2020
Pages: 194
Format: Paperback
Weight: 0.59lbs
Size: 9.02h x 5.98w x 0.41d