Thriving on the Edge of Chaos (Paperback) (ISBN-13: 9780117094741)

Content Architect at the DVMS Institute, collaborates with experts to develop impactful content. His career began as a systems programmer and architect, later expanding into systems and complexity during his U.S. Army service. Applying a systems approach, he tackled organizational challenges in defense programs, pioneering practices resembling IT service management and Kanban. As a consultant, David emphasized solving core people problems rather than symptoms, viewing technology as an enabler or inhibitor. Since 2008, he has worked with Dave Nichols to develop systems for accelerating business Dave Nichols is the Executive Director of the DVMS Institute, dedicated to helping organizations create, protect, and deliver digital business value through innovative programs and guidance. Drawing on experience from his years on U.S. Navy submarines, where he mastered complex systems and high-performance teamwork, Dave transitioned to a successful career in software development and service delivery. In 2000, he co-founded itSM Solutions, delivering service management training to Fortune 500 companies. In 2015, his team launched the award-winning NIST Cybersecurity Framework training scheme,