Total Operations Solutions (Paperback) (ISBN-13: 9780750664653)

Total Operations Solutions builds on concepts that were introduced in "Total Manufacturing Solutions", Basu and Wright (1997). It demonstrates how this holistic approach of operational excellence driven by a self-assessment methodology can be applied equally to manufacturing, service or public sectors.The text covers an implementation programme to demonstrate how to put the methodology into practice. a differentiating feature ofthe approach will be a critical uopdate, impact analysis and comparison with new developments such as e-Business, outsourcing, Six Sigma, EFQM and ISO 9000:2000. It is a step-by-step guide for the application of the appropriate tools to the improvement process.Total Operations Solutions could be used as an essential handbook for all employees in a Six Sigma programme and provide a better understanding of basic tools and techniques to help them to support a quality improvement initiative and sustain a srong competitive position.

Author: Ron Basu
ISBN-10: 0750664657
ISBN-13: 9780750664653
Publisher: Routledge
Language: English
Published: 07/01/2005
Pages: 416
Format: Paperback
Weight: 1.65lbs
Size: 9.42h x 6.46w x 1.06d