Total Quality Management - A System to Implement (Paperback) (ISBN-13: 9781894727075)

This Book will Explain to you:  The History of Total Quality Management (TQM).  Definition of Common terms used in TQM.  Define quality (Accountability, Affordability, Availability ...).  TQM Principles in simple words for clear understanding.  Costs associated with TQM (Cost of Quality, POC, PONC, etc..).  Define the word customer in details.  Statistical Process Control (SPC).  Measurement indices used in TQM.  Tools used in TQM (Pareto Charts, Fish Bone Diagram, etc...).  Communication system for TQM implementation.  Stains of Factory System of production solving them.  Training for TQM implementation  Step wise Implementation of TQM system in your company.  How TQM can be related to other Management Principles.  How TQM principles can be implemented in service sector.  Fundamentals of Computers and RDBMS (Eg: - Oracle)  Statistics and Scientific Methods for Managers.  An Evaluation Questioner for TQM system in your company.

Author: Gana Kiritharan
ISBN-10: 189472707X
ISBN-13: 9781894727075
Publisher: Gana Kiritharan
Language: English
Published: 09/26/2013
Pages: 250
Format: Paperback
Weight: 0.82lbs
Size: 9.00h x 6.00w x 0.57d