Total Quality Management (Paperback) (ISBN-13: 9798856753416)

Total Quality Management (TQM) is a management philosophy and approach focused on improving the quality and performance of an organization by involving all employees in continuous improvement efforts. TQM emphasizes meeting customer needs and expectations, eliminating defects, reducing waste, and promoting a culture of excellence. It involves systematic processes, data-driven decision making, and employee empowerment to achieve long-term success and customer satisfaction. By integrating quality principles across all levels and functions, TQM aims to create an environment where everyone is committed to delivering exceptional products, services, and experiences.

Author: Elizabeth Jimenez
ISBN-10: 8856753413
ISBN-13: 9798856753416
Publisher: Independently Published
Language: English
Published: 08/10/2023
Pages: 76
Format: Paperback
Weight: 0.25lbs
Size: 9.00h x 6.00w x 0.16d