TrainAmerica Vol. 1 (Paperback) (ISBN-13: 9781494849412)

This volume of coursework from TrainAmerica's Layered Learning Series includes: 1. Customer Delight: Your Response Ability Customers will seek out companies that focus on service. Develop an appreciation for the importance of servicing the needs of customers and generate greater profits. 2. Personal Power Your self-esteem is under attack every day. Learn how to keep it healthy, both at work and in your personal life. 3. Team Building: An Exercise in Leadership Team building will improve employee productivity and communication and show how each fits into the company's goals. 4. Successful Self-Management Learn a sensible, logical, and psychologically sound way to improve personal effectiveness and productivity.

Author: Bonnie Libhart
ISBN-10: 1494849410
ISBN-13: 9781494849412
Publisher: Createspace Independent Publishing Platform
Language: English
Published: 12/31/2013
Pages: 138
Format: Paperback
Weight: 0.74lbs
Size: 11.02h x 8.50w x 0.30d