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* training needs analysis
* training development
* training delivery
* hiring and evaluation
* management
* customer relations
* estimating and tracking training projects
* running a training business
* selling training services
* contracts and work orders
Steven A. Schwarzman has been a software trainer, technical writer, and project manager for over 20 years. His previous books include Technical Writing Management: A Practical Guide (2011), from which this book has been expanded to include training-specific chapters and examples.
Praise for Technical Writing Management: A Practical Guide:
"This is an easy book to recommend."
"The technical writing profession needs more books like this one."
..".clear explanations and real-world examples."
Author: Steven A. Schwarzman
ISBN-10: 1479302279
ISBN-13: 9781479302277
Publisher: Createspace Independent Publishing Platform
Language: English
Published: 09/16/2012
Pages: 252
Format: Paperback
Weight: 0.75lbs
Size: 9.00h x 6.00w x 0.53d
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