Troubleshooting the PC with A+ Preparation (Paperback) (ISBN-13: 9780131194670)

Patrick Regan has been a PC technician and network administrator/engineer for the past 14 years. He has also taught many computer and network classes at Sacramento local colleges (Heald Colleges and MTI College), conducted considerable formal and informal training while an IT administrator (Heald Colleges) and a product support engineer for the Intel Corporation Customer service, and participated in and led many projects (Heald Colleges and Intel Corporation). For this teaching accomplishments, he received the Teacher of the Year award from Heald Colleges; in addition, he received several recognition awards from Intel. He currently works for Virtual Alert as a network engineer supporting the BioTerrorism Readiness Suite. Currently, he holds many certifications, including Microsoft's MCSE, MCSA and MCT; COMPTIA's A+, Network+, Server+, Linux+, Security+, and CTT+; Cisco CCNA; and Novell's CNE. Over the last couple of years, he has written several books including Troubleshooting the PC, Networking with Windows 2000 and 2003, Linux, Local Area Networks and WANs. Recently, Pat has started a new exciting Acing series which including Acing the A+, Acing the Network+, Acing the Security+, Acing the Server+ and Acing the Linux+.