Understanding Retail: For Customer Service Associate (Paperback) (ISBN-13: 9781637147108)

Organized retail has over 4.2 million front-end retail staff and over 42 million in the unorganized sector in India. Over 70% retail front-end staff are neither trained nor aware of all retail terminologies or handling of the customer. This book gives the reader a complete understanding of retailing in the modern era and how to be a part of the retail front-end to support the retail business. Knowledge is power and this book can empower understanding of the retail sector and various formats of retailing in India.

Author: Suma M a,Dr N V R Nathan
ISBN-10: 1637147104
ISBN-13: 9781637147108
Publisher: Notion Press
Language: English
Published: 01/13/2021
Pages: 202
Format: Paperback
Weight: 0.67lbs
Size: 9.02h x 5.98w x 0.46d