User Experience Management: Essential Skills for Leading Effective UX Teams (Paperback) (ISBN-13: 9780123854964)

User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoffs, interviewing and candidacy, and downsizing. The book offers guidance on building and creating a UX team, as well as equipping and focusing the team. It also considers ways of nurturing the team, from coaching and performance reviews to conflict management and creating work-life balance. Furthermore, it discusses the essential skills needed in leading an effective team and developing a communication plan. This book will be valuable to new managers and leaders, more experienced managers, and anyone who is leading or managing UX groups or who is interested in assuming a leadership role in the future.

Author: Arnie Lund
ISBN-10: 0123854962
ISBN-13: 9780123854964
Publisher: Morgan Kaufmann Publishers
Language: English
Published: 04/28/2011
Pages: 312
Format: Paperback
Weight: 1.52lbs
Size: 9.26h x 7.46w x 0.55d

Review Citation(s):
Reference and Research Bk News 08/01/2011 pg. 202