Vital Checklist: How to Improve Patient Experience Score (Paperback) (ISBN-13: 9780990968399)

The Five Why's of Vital Checklist

Why should patients use Vital Checklist?

• Health caregivers spend years/decades in getting trained in their field, while patients have 15 minutes to ask questions. The Internet is an excellent tool as a symptom checker but to be on the same page; patients need a symptom checklist to discuss their history and recognize disease patterns.

Why should health caregivers and patients be on the same page? Why should health caregivers use Vital Checklist?

• Improved communication and improved documentation.

Why is it essential to document and communicate effectively?

• Reimbursement by ICD-10 requires asking more questions and documentation.
• Communication is the fundamental tenet which is measured by Patient Experience Score.

Why is the Patient Experience (PE) Score vital for a health caregiver and healthcare facility?

• PE improves job satisfaction, decreases stress, and promotes health and wellness of the health caregivers.
• PE improves the credibility of the healthcare facility and health caregivers.
• PE improves reimbursement.

Why is it essential to pay attention to job satisfaction of healthcare employees, credibility, crisp documentation, proactive communication, and improved patient experience score?

• Reduce malpractice lawsuits
• Decrease burnout amongst health caregivers.